Questions and Answers

MuniciPAY is being used by over half of the country and by over 2,000 towns and cities. Be the next municipality to experience the MuniciPAY difference. It’s a whole new way to run your town.

A Service Fee is a fee that the government, education and utility industries are allowed to assess for credit card transactions verses other forms of payments (such as cash or check). A Service Fee is paid directly by the individual consumer who chooses to pay via their credit card, or with an electronic check online.
If a Service Fee model is chosen, the individual consumer choosing to pay with a credit card or electronic check will pay a Service Fee. There are no set-up fees, monthly fees or processing fees assessed to the municipality.   If you do not choose to utilize a Service Fee model, the municipality could absord the processing fees instead.
    • Local, state and federal courts of law that administer and process court fees, alimony and child support payments
    • Government entities that administer and process local, state and federal fines
    • Local, state and federal entities that engage in financial administration and taxation
    • Local Government Services – Auto (DMV), Property Taxes, Utilities, Parks & Recreation, Fish & Game, Court & Bond Fees, and more
    • State elementary and secondary schools for tuition, related fees and school-maintained room and board
    • State colleges and universities, professional schools, junior colleges for tuition, related fees and school- maintained room and board.
Yes! MuniciPAY is a PCI DSS Level II certified Merchant Service Provider meeting all PCI-DSS (Payment Card Industry – Data Security Standards) guidelines.  MuniciPAY’s secure gateway significantly reduces or eliminates the exposure to the municipality for the storage and/or transmission of cardholder data.
    • The municipality is completely insulated from the Service Fee collection. MuniciPAY handles the collection of the Service Fee and automates the payment of municipality transactions.
    • Multiple Payment Item / Deposit Account Capabilities.
    • Increased, expedited cash flow. Funds are deposited directly to municipality’s account(s) on 2nd business day after transaction date.
    • Detailed Transaction Reporting.
Yes! MuniciPAY enables municipalities and schools to accept payments in person, over the phone, in the mail, and online.
MuniciPAY offers real-time, detailed reporting. Municipalities are able to view reports separated by user, departments, payment items, batch and daily settlement reconciliation. MuniciPAY can also handle cash and check reporting options.
MuniciPAY provides several different integration options for various software. Please call 877-590-5097 to discuss integration opportunities.
Depending on the individual needs of the municipality, the number of depository accounts, and complexity of their inventory list and/or fee schedule, this time frame may vary. MuniciPAY is committed to completing implementation as quickly as possible. Typical implementation takes 1-2 weeks.

Schedule a Demo

Our live, online demos will show you and your staff how MuniciPAY works and provide immediate responses to any questions you may have.


Software Integration

MuniciPAY offers hosted payment engine and full API integration options. Please call 877.590.5097 to discuss integration opportunities.

Who’s Using MuniciPAY?

Who's Using MuniciPAY
    • Alabama
    • Arizona
    • California
    • Colorado
    • Connecticut
    • Florida
    • Georgia
    • Idaho
    • Indiana
    • Illinois
    • Iowa
    • Kansas
    • Maine
    • Maryland
    • Massachusetts
    • Michigan
    • Minnesota
    • Missouri
    • Montana
    • New Jersey
    • New York
    • North Carolina
    • North Dakota
    • Ohio
    • Oklahoma
    • Oregon
    • Pennsylvania
    • Texas
    • Vermont
    • Virginia
    • West Virginia
    • Wisconsin
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